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TALENT-59006
Tekla
Account Manager
Georgia
Seniority
Middle
Language skills
English C1
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Skills
Industry
Professional Summary
Candidate possesses a diverse background, beginning with a Bachelor's degree in International Relations. Their professional journey has taken them through various roles, showcasing adaptability and skills in different domains. In the gaming industry, the candidate has worked with two different tech-related companies, where they were involved in campaign management and communication across different departments. Beyond the gaming industry, the candidate has also contributed to project management in a non-governmental organization. This involvement showcases their versatility, as they have applied project management skills in different sectors. The international and local experience gained in Georgia and Prague, working in various IT departments, highlights their ability to adapt to diverse settings and work with different organizational structures. One notable aspect of their experience is their work with Social Boost, where they are currently engaged in social media management. In this role, their main responsibility involves direct communication with clients to assist in choosing the right platforms for social media campaigns. This highlights their proficiency in client-facing roles, emphasizing effective communication and understanding client needs in the realm of social media management.
Video of Talent
Portfolio
Education
Charles University Prague / Erasmus+ Exchange Student
Sep 2022 – Feb 2023
Prague, Czechia
Tbilisi State University / BA International Relations Student
2019 – 2023
Tbilisi, Georgia
Certifications and Trainings
Experience
Account Manager / Social Boost
Feb 2023 – Present
Tbilisi, Georgia
Enhancing overall customer experience and working with multiple departments to preserve high quality service.
Account Manager VIP Department / Tabella
Sep 2022 – Feb 2023
Prague, Czechia
Worked with Customer Service and Product Development departments to enhance overall customer experience.
Customer Service Representative / Upgaming
Nov 2021 – Sep 2022
Tbilisi, Georgia
Provided customers with quality assistance through emails and internet chats.
Manager Assistant / McDonald's
Jul 2021 – Sep 2021
Vechelde, Germany
The manager assistant position consisted of managing the crew and their positions and ensuring everything was done in a timely manner during shifts.
English Game Presenter / Evolution Gaming
Jan 2020 – Jun 2021
Tbilisi, Georgia
English Game Presenter position consisted of hosting and dealing a variety of games in a live studio streamed to real players, interacting and providing an engaging and rewarding experience.
Project Coordinator / Nongovernmental Organization- Proactive Group Georgia
Sep 2017 – May 2021
Tbilisi, Georgia
Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them.