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TALENT-59420
Nino
Business Development Manager
Georgia
Seniority
Senior
Language skills
English C1
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- EOR €199/month
Skills
Industry
Professional Summary
Candidate's professional journey has been marked by adaptability and diverse expertise. Beginning at Aramex, a US-based company, she initially contributed in customer service for the Georgian and Armenian offices, showcasing strong client interaction skills. Evolving within the company, she successfully transitioned to the sales team, eventually attaining the role of a senior sales manager. In this capacity, she demonstrated leadership by overseeing a team of sales professionals. Her career took a new direction as she joined a US-based manufacturing company, embracing a remote work environment. Here, the candidate showcased versatility by handling various responsibilities, including projects, customer service, and sales, underscoring her capability in multitasking and project management. Currently, as a Business Development Specialist at Purify Digital Limited, she specializes in both supply and demand sites within an affiliate network, with a particular focus on digital marketing. Her global outlook is evident in her experience spanning markets in the US, the UK, and Europe, showcasing her ability to navigate and contribute to diverse international business landscapes. Importantly, the candidate has proven herself in both B2B and B2C sales environments, demonstrating versatility and adaptability across different business models.
Video of Talent
Portfolio
Education
Georgian Technical University / Business Administration
2018 - Present
University of Georgia / Healthcare Management
2016 - 2018
#1 Tbilisi Classical Gymnasium High School
2004 - 2016
Certifications and Trainings
Experience
Business Development Specialist / Purify Digital Limited
Jan 2023 - Present
Develop and execute a strategy for discovering and securing new business opportunities in accordance with the quarterly and yearly goals;
Closes new business deals by developing and negotiating contracts;
Identify key market opportunities and continue to expand our business partnerships globally;
Evaluates, determines, and realizes quarterly business growth goals;
Creates a business development database;
Fosters beneficial relationships with business partners, potential clients, and business contacts;
Collaborate with the account management team and stay up to date with the industry trends and business needs
Sales | Project Manager / Intrepid Sourcing and Services Limited
Remote
Jan 2022 – Feb 2023
Hong Kong
Handling major projects via Linkedin;
Managing projects related to apparel, electronics and plastics
Managing Top customers
Project management
Senior Sales / Aramex Georgia LLC
Sep 2021 – Mar 2022
Handling TOP customers
Training new employees
Reporting
Targeting new markets and turned leads into customers through active sales and negotiation techniques;
Educating customers about billing, payment processing and support policies and procedures.
CMT Executive / Aramex Georgia LLC
Jan 2020 - Sep 2021
Managing customer relationship to build impactful cooperation with customers, to cultivate loyalty, boosting customer satisfaction and growing revenue
Proactively negotiated profitable contracts for all services to expand sales;
Managing and following up with international transportation: Express postal services, Sea, Air and land freight shipments.
Maintained attitude of continuous improvement and competitive approach to sales benchmarks;
Doing Market research on monthly basis;
Daily/weekly analytical reporting to verify customer production trends, possible customer leakage, service concerns and business opportunities.
Following up on customer inquiries
Customer Service Executive / Aramex Georgia LLC
Dec 2018 – Dec 2019
Attending customer’s enquiry by fulfilling their requirements, solving their problems, following up with their cases and updating them accordingly – Aramex Georgia and Armenia
Managing to meet customer expectations
Responding to all customer enquiries for improvement of their customer service experiences.
Serving all customer enquiries in Georgia and Armenia
Implementing and achieving customer service KPIs
Invoicing and credit collection - Armenia
Manager / Hotel and Cafe Claude Monet
Jan 2017 - Nov 2018
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of services.
Prepared invoices for customers, accepted payments and processed refund and cancellation requests.
Provided follow up on all calls with confirmations and dissemination of requested information.
Social Media Management
Booking Management
Catering and add-on service management
Customer Loyalty management
