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TALENT-15264
Nene
Community Manager
Armenia
Seniority
Middle
Language skills
English C1
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Skills
Industry
Professional Summary
Candidate has a multifaceted background, initially starting as a Sales Manager and TEFL educator before transitioning to the role of Community Manager at a Singaporean company. In their current position, they have built vibrant online communities across various social media platforms such as LinkedIn, Twitter, Facebook, and Instagram. As a Community Manager, candidate excels in engaging users, addressing queries, and enhancing the overall user experience within these online communities. Their deep understanding of the crypto industry has been instrumental in fostering a strong community and contributing to the brand's success within the ecosystem. Overall, candidate's journey from sales management and education to community management showcases their versatility, effective communication skills, and ability to leverage industry knowledge to create engaging and successful online communities.
Video of Talent
Portfolio
Education
The 1st Business school of Armenia / Business Management
2021 - 2022
Vanadzor State University / Bachelor of Linguist
2015 - 2019
Certifications and Trainings
ScrumMaster / Business Development Group
CEO Brian Heligan / HubSpot Academy
ESL TEACHER / iimbibeskills
Experience
Community Manager
Industry: Information Technology & Services
Apr 2023 - Present
Built vibrant online communities on LinkedIn, Twitter, Facebook, and Instagram
Engaged users, addressed queries, and improved overall user experience
Deep understanding of the crypto industry contributed to fostering a strong community, enhancing the brand's success in the ecosystem
IT Sales Manager
Industry: Information Technology & Services
Dec 2022 - Sep 2023
Specialized in introductory calls and lead generation
Managed successful email campaigns and developed strategies for acquiring new clients.
Built strong client relationships and consistently exceeded sales targets through effective communication and sales expertise.
Floor Operations Supervisor
Industry: IT Services and IT Consulting
2021 - 2022
Oversaw training programs for game presenters
Managed SOS (Service of Support) cases and ensured timely resolution.
Organized and conducted meetings to communicate effectively with teams.
Ensured Key Performance Indicators (KPIs) were met and results achieved.
Demonstrated strong leadership and organizational skills.
Successfully motivated and managed a team of game presenters.
Achieved exceptional performance from the team, exceeding customer expectations.
Head of Sales/TEFL Tutor
Industry: Professional Training and Coaching
2019 - 2021
Headed the Sales Department, managing sales managers, monitoring performance, and actively engaging in customer interactions to successfully close deals.
Transitioned to the role of TEFL Tutor, delivering high-quality English as a Foreign Language instruction to students from diverse countries in an online setting.
As a certified TEFL teacher, contributed to students' language skill development and provided effective and engaging instruction.
Sales Manager
Industry: Undisclosed
Dec 2019 - Sep 2020
Led sales efforts and revenue growth
Managed a sales team, conducted cold calls, and met with clients to provide tailored solutions.
Analyzed sales data to identify trends and opportunities for improvement.
Oversaw the Print Department, ensuring timely and budget-friendly order fulfillment.
Collaborated with the print team to maintain quality standards and optimize production processes.
