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TALENT-62646
Nika
Customer Service Representative
Georgia
Seniority
Senior
Language skills
German C2
Hire employees directly, with full complaince, using our Employer Of Record (Payroll) service.
- EOR 199 €/month
- Success fee 8%
Skills
Industry
Professional Summary
Candidate's career journey showcases a strong dedication to customer service, encompassing various aspects such as consultation and support, both written and verbal communication, handling customer inquiries through phone and email channels, contributing to telephone service operations, managing complaints and claims to ensure customer satisfaction, and actively engaging in projects aimed at improving departmental workflows. On the educational front, the candidate pursued a degree in Computer Science at Georgian Technical University, indicating a solid foundation in technical knowledge and skills. Prior to that, they completed their secondary education at Kutaisi Public School in Georgia and received elementary schooling at Wiesenschule in Bayern, Germany. This diverse educational background suggests a well-rounded approach to learning and adaptability to different environments.
Video of Talent
Portfolio
Education
Georgian Technical University / Informatics
Sep 2018 - Present
Gymnasium Kutaisi Public School
Dec 2010 - Aug 2018
Primary School “Wiesenschule”
Oct 2006 - Jul 2010
Certifications and Trainings
Experience
Customer Service Representative
Industry: Undisclosed
Jun 2023 - Mar 2024
Customer Service Representative
Industry: Undisclosed
May 2022 - Jun 2023
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
Sep 2019 - May 2021
Sales Manager
Industry: Undisclosed
Feb 2019 - Aug 2019
Projects
An Employer of Record (EOR) is a third-party entity that manages onboarding and administrative tasks on behalf of your business. EORs enable you to hire internationally without having to establish a commodity in different countries